*** Covid 19 *** PHONE FIRST *** 07 348 1000

If you have respiratory symptoms please phone us on 07 348 1000 and we will tell you what to do when you arrive at Lakes PrimeCare.
All visitors to Lakes PrimeCare MUST wear masks (unless you have a mask exemption).

If you have respiratory symptoms please phone us on 07 348 1000 and we will tell you what to do when you arrive at Lakes PrimeCare. All visitors to Lakes PrimeCare MUST wear masks (unless you have a mask exemption).
Now recruiting Registered Nurses. Visit our careers page for more information.

Who Should Visit

If your condition is an emergency, call 111 for an ambulance or visit the emergency department at your nearest hospital.

For urgent care, come to us for a consultation with a Registered Nurse, Nurse Practitioner, Nurse Prescriber or a Doctor.

Please keep the emergency department at the hospital free for emergencies.

For general health advice and information call Healthline on 0800 611 116.
  • People who live in Rotorua
Lakes PrimeCare is your after hours centre for accident and urgent medical needs. If the doctors’ practice you are registered with is closed, our service is available to give you the urgent care you need.
If you need follow up treatment or assessments, we will refer you back to the doctors’ practice you are registered with for ongoing care, or recommend you register with a practice if you are not already.

We offer additional services including fracture clinics, infusions and travel & industry vaccinations.  We are currently preparing to provide an ear suctioning service.

  • Visitors to Rotorua
The last thing you want when you are away from home is to be injured or sick but it can happen unfortunately. Lakes PrimeCare is where you visit to receive accident or urgent medical care when you cannot make it back to a doctors’ practice in your home town.
A doctor will be available to see you, no appointment required. Our centre is in the central city and is easy to find on the corner of Tutanekai and Arawa Streets. Lakes Care Pharmacy is in the same building and open 7 days from 8.30am – 9pm.
If you are visiting from another country, and have travel insurance, you may be able to claim back fees paid to Lakes PrimeCare. We require you to pay your fees in full.

Your feedback is important to us to provide the
best care for you and improve our service.

Ask for a feedback form at reception.
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© 2023 Lakes PrimeCare | Website by Shout Marketing and Redspot | Images: Graeme Murray, Barekiwi, Rotorua Paddle Tours
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  • 1165 Tutanekai Street
    (cnr Tutanekai & Arawa Streets)
  • 07 348 1000
  • Open 7 days 8am-9pm, walk-in only
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