If you have respiratory symptoms please phone us on 07 348 1000 and we will tell you what to do when you arrive at Lakes PrimeCare.
All visitors to Lakes PrimeCare MUST wear masks (unless you have a mask exemption).
If you experience a life threatening medical emergency, call 111 for an ambulance or visit the Emergency Department at your nearest hospital.
For urgent medical care, come see us for a consultation with a Doctor, Registered Nurse, Nurse Practitioner or Nurse Prescriber. Please keep the emergency department at the hospital free for emergencies.
For general health advice and information call Healthline on 0800 611 116.
Lakes PrimeCare is your after hours centre for accident and urgent medical needs. If the doctors’ practice you are registered with is closed, our service is available to provide the urgent care you need.
If you need follow up treatment or assessment you will be referred back to your GP practice. If not yet registered we do recommend you enroll with a GP practice for ongoing medical care.
We offer additional services such as fracture clinics, infusions, travel and industry vaccinations, as well as ear suctioning.
When travelling through Rotorua from overseas or visiting our town from elsewhere, come to Lakes PrimeCare for accident or urgent medical care when you cannot get back to a doctors’ practice in your home town.
A doctor will be available to see you, no appointment required. We are located right in the central city and easy to find on the corner of Tutanekai and Arawa Streets. Lakes Care Pharmacy and TRG Imaging are in the same building if you need a prescription filled, or have x-rays done.
Overseas visitors with travel insurance may be able to claim fees paid to Lakes PrimeCare. We do require payment with the consultation.